LearnCube

How to identify and solve a likely problem with a variable internet connection

What to do if the video is dropping out or the audio is breaking up?

How can I fix my class when there's no audio for the teacher or student?

What to do if your student is struggling to access the virtual classroom

Does the audio keep cutting out? Do you hear an echo?

How to fix the video not displaying inside the classroom.

Give LearnCube permission to access your webcam or camera when using Firefox.

How can you help your student if they can't see the whiteboard content or the materials uploaded

Delete browser cookies if LearnCube is "confused" or automatically "misidentifying" you as a particular user.

How to fix a PDF that fails to load to the virtual classroom?

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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