LearnCube

How to identify and solve a likely problem with a variable internet connection

What to do if the video is dropping out or the audio is breaking up?

How can I fix my class when there's no audio for the teacher or student?

I can't hear my student/teacher.

What to do if your student is struggling to access the virtual classroom

My student can't enter the classroom

Does the audio keep cutting out? Do you hear an echo?

Problems with Sound Quality

How to fix the video not displaying inside the classroom.

My video is not working

I can't share my screen in my Virtual Classroom

Select the right microphone

How can you help your student if they can't see the whiteboard content or the materials uploaded

My student can't see the class materials.

Delete browser cookies if LearnCube is "confused" or automatically "misidentifying" you as a particular user.

How to clear your browser cookies or cache?

How to fix a PDF that fails to load to the virtual classroom?

My PDF doesn't load to the whiteboard.

Dan O'Reilly

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Alexander Asher

Solutions to some common issues

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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