The new LearnCube Insights tool offers a game-changing reporting dashboard that empowers administrators to make data-driven decisions.
This is just the "tip of the iceberg" but here are the top seven reports every language school administrator should run, along with step-by-step guides on how to generate them using LearnCube Insights:
Table of Contents
1. Track Teacher Performance
Monitoring teacher performance is essential to student and business success. With LearnCube Insights, you can easily track and evaluate your teachers’ performance.
How to Run the Report:
Access the Insights Dashboard:
Navigate to the LearnCube Insights dashboard.
Select the Teacher:
Use the filter dropdown to choose the teacher you want to evaluate.
Review Key Metrics:
Check the figures in the overview boxes on the left side of the Insights dashboard to see attendance totals and average star rating.
Examine the details in the class list. By hovering over certain points, you can see additional information. For example, in this class the teacher was late, but we can see that it was only by 30 seconds, so was likely not an issue.
Monitor Performance Over Time:
For a more comprehensive analysis, export the data monthly. This allows you to run calculations for averages and other trends, helping you track improvements or identify areas needing support over time.
2. Identify Unhappy Students
Student satisfaction is paramount to retention and success. Identifying unhappy students quickly enables you to address issues and improve their learning experience.
How to Run the Report:
Identify Dissatisfied Students:
Skim through the class ratings, focusing on ratings below 3 out of 5 stars to spot dissatisfied students.
Review Feedback:
Hover over the star ratings to read detailed feedback from students.
Investigate in more detail:
Click on the information icon to see more details about particular classes, and get a better idea of what may have gone wrong.
By addressing the concerns of unhappy students promptly, you can enhance their satisfaction and reduce drop-out rates.
3. Monitor Class Attendance Trends By Company (or Learner)
If selling language training to organisations, these companies will want to receive a simple report that looks at all of the classes completed (either attended or classes cancelled outside of cancellation policy).
How to Run the Report:
Access the Insights Dashboard:
Navigate to the LearnCube Insights dashboard.
Filter by Company:
Use the filter dropdown to select the company you are reporting on.
Set the Date Range:
Adjust the date range to include the period you want to report on.
Check the Overview Figures:
The "Attendance" section on the left side of the Inights dashboad will show you the totals for your search.
Filter Class List:
Click the graph icon in the "Attendance" section to see attendance metrics on the chart.
You can also filter the class list by clicking on the icons beside "Attended", "No Show", "Late", etc.
Export or Capture the Report:
Export the report directly from the dashboard, or take a screenshot of the filtered view for a quick snapshot.
By providing corporate clients with clear and accurate reports on class attendance and cancellations, you build trust and ensure transparency, crucial to success in B2B.
4. Improve Class Quality
Regularly evaluating class quality is essential to maintaining high standards. Using LearnCube Insights, you can easily monitor class quality by analyzing engagement metrics, ratings, and attendance stats.
The first step is to Identify Unhappy Students and Track Overall Teacher Performance as outlined above. After that, you'll want to do a deeper dive on some specific cases.
How to Run the Report:
Identify Classes to Spot Check:
Filtering classes by teacher, student, or company, choose some classes to investigate in more detail. You can open the Class Detail page in a new tab by holding ctrl or cmd and clicking on the information icon
Review Attendance, Feedback, and Lesson Summary:
You can see a quick overview of the class details in the top panels.
Review Interaction Analytics:
From the Class Detail page, examine key metrics such as talk time patterns and whiteboard interactions to gauge student engagement levels.
Look for Talk Time patterns that indicate a good back and forth between participants, and check the Whiteboard Interactions to ensure that the whiteboard is being used by both teacher and students.
Provide Additional Support:
Offer tailored support and interventions to these students to enhance their engagement and ensure they are actively participating in their learning.
By regularly analysing student engagement, you can proactively address issues, provide necessary support, and foster a more engaging and effective learning environment for all students.
5. Ensure Accurate Billing for Teachers
Balancing teacher workload is essential to prevent burnout and maintain high teaching standards. Using LearnCube Insights, you can ensure an even distribution of classes among your teachers.
How to Run the Report:
Filter your search by the time range desired.
Download the "Classes Export", above the class list on your Insights dashboard.
Open the csv file in Google Sheets, Excel, or your preferred spreadsheet software.
Create a filter for your data:
First, filter out any Demo Rooms and Cancelled Classes by unselecting "TRUE" in columns R and W.
Next, filter alphabetically by attended in column P and then teacher username in column G.
You will now be able to count the total attended and missed classes for each teacher.
6. Ensure Accurate Billing for Corporate Clients
Accurate billing is crucial for maintaining trust with corporate clients. This report helps you track class attendance and cancellations for precise billing.
How to Run the Report:
Filter by Company:
Use the filter dropdown on the Insights dashboard to select the company you want to report on.
Check Overview Data
The "Attendance" panel on the left side of your Insights dashboard will show a quick overview of all classes.
Export Class Data:
Download the classes export if you require a more accurate statement of class attendance.
By following the steps outlined above, you can easily filter out the information you require.
By providing transparent and precise billing, you build trust, support client retention, and promote business growth..
Conclusion
By leveraging these top seven reports, you can track teacher performance, improve student satisfaction, monitor attendance trends, enhance class quality, manage teacher workload, and ensure accurate billing.
Start using LearnCube Insights today to unlock the full potential of your online school.