Connectivity best practice

Troubleshooting internet connectivity

Alexander Asher avatar
Written by Alexander Asher
Updated over a week ago

Here at LearnCube we are all too aware of Internet Connectivity and how it can affect your teaching or learning experience. 

Having a fast internet connection does not always mean that you will have a great connection to any internet service, especially one that uses live streaming. 

If you have multiple connections to a single modem or router, your fast line is divided up amongst all the connections and can easily be slowed down. Using multiple applications can also degrade your performance. 

We would like to assist where we can in helping you maintain a great connection to our class. 

In light of this, we would like to share some best practice tips for using LearnCube!

Use the best Internet connection you have available:

  • Wired connections are better than wireless (WiFi) connections.

  • WiFi connections are better than mobile (3G/4G) connections.

Close other applications on your computer if you are not needing them:

  • Applications like WhatsApp, Dropbox and Slack can be bandwidth hogs and closing them will improve your performance. 

  • Try to not have any streaming services on at the same time as you are in class (like Netflix, Twitch or Spotify).

Turn off video and audio when you don't need it:

  • Turning off video and even muting your microphone will improve your connectivity. 

Switch to group mode in the class settings:

  • Switching from Group to Peer to Peer in small groups often gives you a more stable connection. 

We would also suggest you read through one of our other articles on possible internet connectivity issues here.

Did this answer your question?