If you are struggling to get the video working from your computer this is easy to solve.

Perhaps you've seen a message like this:

Solution: Allow your camera

If you are using Chrome, find the camera icon on the top right of the url bar

This will enable you to reactivate your camera and microphone settings

  1. Click the option labeled Ask if “yourschoolname” wants to access your camera and microphone

  2. Choose the correct camera or your webcamera.

  3. Click Finished

  4. Click the refresh page icon next to the page arrows on the top left of the web page

Please be patient while the page reloads...

Then when you're ready to re-enter your class with the new settings, please make sure you click Allow when prompted to start your camera.

Now you should be all set. Enjoy your class!

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