# LearnCube Help Center

> Help center for LearnCube

## FAQ's

- [Does LearnCube have a free version?](https://support.learncube.com/en/articles/2468337-does-learncube-have-a-free-version.md): Understanding the virtual classroom free version
- [LearnCube Online Whiteboard \(only\) - What is it?](https://support.learncube.com/en/articles/4532500-learncube-online-whiteboard-only-what-is-it.md): Understanding the LearnCube interactive online whiteboard \(only\)
- [Virtual Classroom...what is it?](https://support.learncube.com/en/articles/2468317-virtual-classroom-what-is-it.md): Understanding the LearnCube Virtual Classroom
- [LearnCube Virtual Classroom Features](https://support.learncube.com/en/articles/2866355-learncube-virtual-classroom-features.md): Made for language tutoring, teaching and training
- [LearnCube's Online School Software](https://support.learncube.com/en/articles/2468360-learncube-s-online-school-software.md): Online School Pro. For established online language schools & tutoring companies.
- [Virtual Classroom REST API... what is it?](https://support.learncube.com/en/articles/2468326-virtual-classroom-rest-api-what-is-it.md): Looking for more information on LearnCube's API integration?
- [How do I "download" LearnCube?](https://support.learncube.com/en/articles/2468330-how-do-i-download-learncube.md): Do you need to download LearnCube?
- [How is LearnCube on mobile?](https://support.learncube.com/en/articles/2528248-how-is-learncube-on-mobile.md): Does LearnCube have a mobile app?
- [The pros & cons of mobile teaching or learning](https://support.learncube.com/en/articles/2528379-the-pros-cons-of-mobile-teaching-or-learning.md): Implications of encouraging students to attend live lessons through their smartphone
- [Data Protection and Security Information](https://support.learncube.com/en/articles/5484035-data-protection-and-security-information.md): Information on LearnCube's privacy, data protection and security policies
- [Who is LearnCube designed for?](https://support.learncube.com/en/articles/2468292-who-is-learncube-designed-for.md)
- [How to start tutoring online?](https://support.learncube.com/en/articles/3592268-how-to-start-tutoring-online.md): Quick guide to startup a \(language\) tutoring website & business
- [How much does LearnCube cost?](https://support.learncube.com/en/articles/2498491-how-much-does-learncube-cost.md): We have prices for our various solutions: Whiteboard, Virtual Classroom, Online School, and API
- [When to move from the Virtual Classroom to an Online School solution?](https://support.learncube.com/en/articles/2468372-when-to-move-from-the-virtual-classroom-to-an-online-school-solution.md): What extra features does an Online School have
- [Looking for ESL Content?](https://support.learncube.com/en/articles/3303001-looking-for-esl-content.md): Check out LearnCube's ESL Content, available via the LearnCube virtual classroom and Online School.
- [LearnCube pricing for high-scale education businesses](https://support.learncube.com/en/articles/3039410-learncube-pricing-for-high-scale-education-businesses.md): Are you already teaching 300+ hours and manage 20+ teachers?
- [Enterprise pricing](https://support.learncube.com/en/articles/2799742-enterprise-pricing.md): How does LearnCube provide fair, transparent pricing for larger organisations?
- [Why do edtech business owners choose the Virtual Classroom API?](https://support.learncube.com/en/articles/2468340-why-do-edtech-business-owners-choose-the-virtual-classroom-api.md): The business case for choosing the LearnCube Virtual Classroom API
- [Why developers choose the LearnCube API?](https://support.learncube.com/en/articles/2468322-why-developers-choose-the-learncube-api.md)
- [Want a free trial or demo?](https://support.learncube.com/en/articles/2468294-want-a-free-trial-or-demo.md)
- [How to buy our \(standalone\) Whiteboard?](https://support.learncube.com/en/articles/4533308-how-to-buy-our-standalone-whiteboard.md): If you are an individual, rather than a developer, wanting an interactive whiteboard, this is how you can sign up for a paid plan.
- [How do I become a LearnCube customer?](https://support.learncube.com/en/articles/2468289-how-do-i-become-a-learncube-customer.md)
- [What languages does the LearnCube support team speak?](https://support.learncube.com/en/articles/2468313-what-languages-does-the-learncube-support-team-speak.md): Can I contact LearnCube in other language other than English?
- [Virtual classroom vs web-conference](https://support.learncube.com/en/articles/2521981-virtual-classroom-vs-web-conference.md): What are the differences between a professional virtual classroom and a video-conferencing software?
- [What's the difference to Adobe Connect?](https://support.learncube.com/en/articles/2468303-what-s-the-difference-to-adobe-connect.md): What we've heard from the customers who have switched to LearnCube.
- [Why is LearnCube different and better from generic video-conferencing software like Skype for Business or Zoom?](https://support.learncube.com/en/articles/2468288-why-is-learncube-different-and-better-from-generic-video-conferencing-software-like-skype-for-business-or-zoom.md): Compare LearnCube to Zoom, Skype, WizIQ, other video-conferencing.
- [Using an LMS and LearnCube](https://support.learncube.com/en/articles/4622520-using-an-lms-and-learncube.md): Explanation of using an LMS such as LearnWorlds Moodle or LearnDash with LearnCube

## Troubleshooting

- [What you need to know before your first class](https://support.learncube.com/en/articles/5639382-what-you-need-to-know-before-your-first-class.md): How to prepare to prevent tech issues for both teachers and students.
- [Troubleshooting Basic Steps](https://support.learncube.com/en/articles/5639430-troubleshooting-basic-steps.md): How you can solve issues if presented during your class
- [How to use our Troubleshooter tool](https://support.learncube.com/en/articles/2468297-how-to-use-our-troubleshooter-tool.md): How to prevent problems before they come up by sending your students the troubleshooter tool link
- [How to Redo Your Equipment Checks](https://support.learncube.com/en/articles/5642997-how-to-redo-your-equipment-checks.md): The first step for in-class troubleshooting
- [How fast does my \(or my student's\) internet connection need to be?](https://support.learncube.com/en/articles/2468315-how-fast-does-my-or-my-student-s-internet-connection-need-to-be.md): Internet speed requirements to use a Virtual Classroom
- [Internet Connection issues](https://support.learncube.com/en/articles/2468307-internet-connection-issues.md): Important information about connection and your classes
- [With which browsers is LearnCube compatible?](https://support.learncube.com/en/articles/2468312-with-which-browsers-is-learncube-compatible.md): Use Chrome, Firefox and Opera browsers, if you're using iOS, only Safari will work.
- [How to check if you have the latest browser version?](https://support.learncube.com/en/articles/3482727-how-to-check-if-you-have-the-latest-browser-version.md): If you are experiencing an issue, start by checking your version of the browser for Chrome, Firefox or Safari.
- [Firewalls and LearnCube](https://support.learncube.com/en/articles/2468305-firewalls-and-learncube.md): Do you suspect you have an issue related to a firewall? Perhaps your video/audio never works in the class, cuts out or is really slow?
- [How to control the video/audio in the Virtual Classroom](https://support.learncube.com/en/articles/2468354-how-to-control-the-video-audio-in-the-virtual-classroom.md): Enable or disable the webcam, mic or remove a student user
- [How to change your camera, mic, or speakers](https://support.learncube.com/en/articles/5247845-how-to-change-your-camera-mic-or-speakers.md): Switching to a different webcam, microphone or speaker from inside the classroom
- [Camera and Microphone Browser Permissions](https://support.learncube.com/en/articles/2468311-camera-and-microphone-browser-permissions.md): How to authorise your camera and microphone in the Virtual Classroom.
- [How to Enter the Classroom Without a Webcam](https://support.learncube.com/en/articles/2908211-how-to-enter-the-classroom-without-a-webcam.md): Can I enter an online classroom without a camera?
- [How to Change your Video/Audio Input](https://support.learncube.com/en/articles/3828404-how-to-change-your-video-audio-input.md): Change to an external mic or webcam inside the LearnCube Virtual Classroom
- [Using an Alternative Video Conferencing Tool](https://support.learncube.com/en/articles/3308222-using-an-alternative-video-conferencing-tool.md): How to use Zoom, Teams or Google Meet with LearnCube's Whiteboard instead of the built-in video
- [Change room type settings for group classes](https://support.learncube.com/en/articles/3469415-change-room-type-settings-for-group-classes.md): Planning to teach a larger group size?
- [How to report a bug](https://support.learncube.com/en/articles/2468325-how-to-report-a-bug.md): How to let us know if something went wrong in a class.
- [How to fast-track your support request](https://support.learncube.com/en/articles/2873729-how-to-fast-track-your-support-request.md): How to find the Post-Class review URL needed for us to quickly check our logs
- [What is "WebRTC"?](https://support.learncube.com/en/articles/2468304-what-is-webrtc.md): And what are their advantages of this technology
- [What to do if the video is dropping out or the audio is breaking up?](https://support.learncube.com/en/articles/2779225-what-to-do-if-the-video-is-dropping-out-or-the-audio-is-breaking-up.md): How to identify and solve a likely problem with a variable internet connection
- [I can't hear my student/teacher.](https://support.learncube.com/en/articles/2468333-i-can-t-hear-my-student-teacher.md): How can I fix my class when there's no audio for the teacher or student?
- [My student can't enter the classroom](https://support.learncube.com/en/articles/2468286-my-student-can-t-enter-the-classroom.md): What to do if your student is struggling to access the virtual classroom
- [Problems with Sound Quality](https://support.learncube.com/en/articles/2468290-problems-with-sound-quality.md): Does the audio keep cutting out? Do you hear an echo?
- [My video is not working](https://support.learncube.com/en/articles/2468341-my-video-is-not-working.md): How to fix the video not displaying inside the classroom.
- [I can't share my screen in my Virtual Classroom](https://support.learncube.com/en/articles/6101917-i-can-t-share-my-screen-in-my-virtual-classroom.md): Why am I unable to share my screen?
- [Select the right microphone](https://support.learncube.com/en/articles/2468310-select-the-right-microphone.md)
- [My student can't see the class materials.](https://support.learncube.com/en/articles/2468300-my-student-can-t-see-the-class-materials.md): How can you help your student if they can't see the whiteboard content or the materials uploaded
- [How to clear your browser cookies or cache?](https://support.learncube.com/en/articles/2468336-how-to-clear-your-browser-cookies-or-cache.md): Delete browser cookies if LearnCube is "confused" or automatically "misidentifying" you as a particular user.
- [My PDF doesn't load to the whiteboard.](https://support.learncube.com/en/articles/2468338-my-pdf-doesn-t-load-to-the-whiteboard.md): How to fix a PDF that fails to load to the virtual classroom?
- [A detailed explanation of how the LearnCube virtual classroom is impacted by firewalls](https://support.learncube.com/en/articles/3652166-a-detailed-explanation-of-how-the-learncube-virtual-classroom-is-impacted-by-firewalls.md): Additional technical information about firewalls and how to whitelist LearnCube
- [Display LearnCube In Your Language](https://support.learncube.com/en/articles/6153458-display-learncube-in-your-language.md): Can my teachers or students use LearnCube in other languages than English?
- [Troubleshooting a class using the Class Review](https://support.learncube.com/en/articles/3831021-troubleshooting-a-class-using-the-class-review.md): Check out QOC \(Quality of Class\) tab in the post-class review if you are noticed student video/audio dropping out in your class.

## The Virtual Classroom

- [Sharing your screen with different browsers](https://support.learncube.com/en/articles/7864744-sharing-your-screen-with-different-browsers.md): How does the screen share feature work in different browsers?
- [Sound effects in the virtual classroom](https://support.learncube.com/en/articles/7217872-sound-effects-in-the-virtual-classroom.md): How to enable/disable sound effects in the virtual classroom
- [Classroom Modes: Standard, Conversation or Whiteboard-and-Audio-Only.](https://support.learncube.com/en/articles/2468355-classroom-modes-standard-conversation-or-whiteboard-and-audio-only.md): Want to change the format or view of your classroom to match the situation?
- [Sharing audio in a screen-share](https://support.learncube.com/en/articles/7902225-sharing-audio-in-a-screen-share.md): How to share the sound from another webpage while sharing your screen
- [Loading Past Class Materials](https://support.learncube.com/en/articles/2808755-loading-past-class-materials.md): Start a class exactly where you left off \(notes and all\)
- [Pinning whiteboard content](https://support.learncube.com/en/articles/4699995-pinning-whiteboard-content.md): Easily preload content for future classes
- [Screen Sharing Tips & Tricks](https://support.learncube.com/en/articles/7882702-screen-sharing-tips-tricks.md): Some advice on how to get the most out of screensharing on LearnCube
- [Adding a secondary camera to the classroom](https://support.learncube.com/en/articles/4514753-adding-a-secondary-camera-to-the-classroom.md): How to use a second camera or Doc Cam to improve your lessons
- [How to download notes from the whiteboard](https://support.learncube.com/en/articles/3023152-how-to-download-notes-from-the-whiteboard.md): Can I download the annotations and resources to my desktop?
- [Manage larger group classes: Raise hand feature](https://support.learncube.com/en/articles/2468352-manage-larger-group-classes-raise-hand-feature.md): Students can click on a button to raise a hand and get attention from the teacher instead of interrupting the class by speaking.
- [Screen sharing on LearnCube](https://support.learncube.com/en/articles/2468387-screen-sharing-on-learncube.md): How to share your desktop screen via the LearnCube virtual classroom
- [How to copy & paste or drag & drop images and files onto the whiteboard](https://support.learncube.com/en/articles/3107559-how-to-copy-paste-or-drag-drop-images-and-files-onto-the-whiteboard.md): Copy and paste or drag and drop your images and files onto the whiteboard for quick access and to make classes more visual
- [How to Copy a Screenshot to your Clipboard](https://support.learncube.com/en/articles/5643049-how-to-copy-a-screenshot-to-your-clipboard.md): A useful way to add screenshots to your classroom, without needing to upload them.
- [How to control & lock whiteboard](https://support.learncube.com/en/articles/3107523-how-to-control-lock-whiteboard.md): How to stop students from writing or drawing on the interactive online whiteboard
- [Learning Analytics](https://support.learncube.com/en/articles/5259188-learning-analytics.md): Learning Analytics is a new feature that provides insight into the participation and interaction of teachers and students in the classroom.
- [Ending a virtual class](https://support.learncube.com/en/articles/2468342-ending-a-virtual-class.md)
- [Class recording with Loom](https://support.learncube.com/en/articles/4184991-class-recording-with-loom.md): Use the Loom desktop app or browser extension to record your LearnCube classes
- [Class Ratings | User experience for Virtual Classroom & API](https://support.learncube.com/en/articles/4515085-class-ratings-user-experience-for-virtual-classroom-api.md): At the end of each class, the student and teacher can rate the experience.
- [In-class private chat option](https://support.learncube.com/en/articles/8106222-in-class-private-chat-option.md): Can students and teachers chat privately when in class?
- [How to Zoom in and out the whiteboard content](https://support.learncube.com/en/articles/8107921-how-to-zoom-in-and-out-the-whiteboard-content.md): How to increase or decrease the text in the virtual classroom
- [Classroom timer and End-of-Class Alerts](https://support.learncube.com/en/articles/8194647-classroom-timer-and-end-of-class-alerts.md): How does the virtual classroom timer work?
- [Post-Class Upcoming Classes Menu](https://support.learncube.com/en/articles/8313761-post-class-upcoming-classes-menu.md): How teachers can access their upcoming classes. Time-Saving Tool for Teachers.
- [Class Review](https://support.learncube.com/en/articles/2808716-class-review.md): How teachers and students can use the post-class review to check on past class notes, materials, annotations and analytics.
- [Can I change the virtual background of my video?](https://support.learncube.com/en/articles/6038625-can-i-change-the-virtual-background-of-my-video.md): How to change your background in the virtual classroom
- [Mute All Students in the Virtual Classroom](https://support.learncube.com/en/articles/9518711-mute-all-students-in-the-virtual-classroom.md): How to manage students in large groups. One-Click Mute for Enhanced Classroom Management
- [How to use the text tool on the whiteboard](https://support.learncube.com/en/articles/6027288-how-to-use-the-text-tool-on-the-whiteboard.md): Add text, select different fonts, and edit text if desired
- [Using the virtual whiteboard](https://support.learncube.com/en/articles/2468395-using-the-virtual-whiteboard.md): How to use the whiteboard in your virtual classroom
- [Change pen colour \(default\)](https://support.learncube.com/en/articles/3022731-change-pen-colour-default.md): Want to change the colour of the pen?
- [Using the Shapes tool in the classroom](https://support.learncube.com/en/articles/3335390-using-the-shapes-tool-in-the-classroom.md): Shapes: rectangle, circle, arrows, cross, tick
- [Instant verb conjugation table](https://support.learncube.com/en/articles/2468378-instant-verb-conjugation-table.md): How to use LearCube's in Classroom Conjugation Table feature
- [Teaching Maths and Science in the LearnCube Virtual Classroom](https://support.learncube.com/en/articles/3841335-teaching-maths-and-science-in-the-learncube-virtual-classroom.md): LearnCube's maths functionality has tools like a ruler, protractor and angle. Plus more advanced tools for maths and science classes!
- [How to use the LearnCube Pointer tool](https://support.learncube.com/en/articles/8242848-how-to-use-the-learncube-pointer-tool.md): What is the LearnCube Pointer tool and how can you use it in your next online class?
- [How many students can I teach in a virtual classroom?](https://support.learncube.com/en/articles/2468344-how-many-students-can-i-teach-in-a-virtual-classroom.md): Looking to find out how many students you can have in a LearnCube virtual classroom? The maximum number of students \(for now\), is 8.
- [Can I use emojis in the virtual classroom📚?](https://support.learncube.com/en/articles/6085935-can-i-use-emojis-in-the-virtual-classroom.md): How to add emojis to the whiteboard
- [When should I share my screen?](https://support.learncube.com/en/articles/7259449-when-should-i-share-my-screen.md): How to use screensharing effectively, for the best student experience.
- [Connectivity best practice](https://support.learncube.com/en/articles/3914414-connectivity-best-practice.md): Troubleshooting internet connectivity
- [Can I teach students in China?](https://support.learncube.com/en/articles/2468349-can-i-teach-students-in-china.md): The Chinese firewall and how to teach into mainland China using LearnCube
- [Does LearnCube work with Safari or iOS devices?](https://support.learncube.com/en/articles/2957505-does-learncube-work-with-safari-or-ios-devices.md): LearnCube compatibility with Safari or iOS devices
- [Need to solve an issue in real-time in the classroom?](https://support.learncube.com/en/articles/3552774-need-to-solve-an-issue-in-real-time-in-the-classroom.md): LearnCube Issue Diagnostics Tool to diagnose and resolve issues asap
- [Teacher: Got a problem with LearnCube? Find a fix here.](https://support.learncube.com/en/articles/2468291-teacher-got-a-problem-with-learncube-find-a-fix-here.md): Overview of troubleshooting tools to solve technical issues for the teacher
- [Adding lesson materials](https://support.learncube.com/en/articles/3315804-adding-lesson-materials.md): How to upload class materials and resources into your Lesson Library \(in the cloud\)
- [Uploading PowerPoints/Word to the Lesson Library](https://support.learncube.com/en/articles/3456525-uploading-powerpoints-word-to-the-lesson-library.md): LearnCube automatically converts PowerPoint/Word docs into PDF
- [How to break up / split a large PDF](https://support.learncube.com/en/articles/3097135-how-to-break-up-split-a-large-pdf.md): How to split up a big PDF to upload to your resource library
- [How to compress your PDF lesson materials](https://support.learncube.com/en/articles/2468299-how-to-compress-your-pdf-lesson-materials.md): How to make your PDF lesson files smaller
- [LearnCube's AI Teacher Assistant - Overview](https://support.learncube.com/en/articles/8561242-learncube-s-ai-teacher-assistant-overview.md): How does the AI Teaching Assistant work within the Virtual Classroom?
- [How to create Grammar Exercises with LearnCube's AI Teacher Assistant](https://support.learncube.com/en/articles/8653553-how-to-create-grammar-exercises-with-learncube-s-ai-teacher-assistant.md): How to use the AI Teacher Assistant effectively to create grammar exercises in the virtual classroom.
- [Creating Reading Exercises with LearnCube's AI Teacher Assistant](https://support.learncube.com/en/articles/8653598-creating-reading-exercises-with-learncube-s-ai-teacher-assistant.md): How to Create Reading Comprehension exercises in Language Classes with LearnCube's AI Assistant
- [Editing and Adjusting Exercises Created by LearnCube's AI Teacher Assistant](https://support.learncube.com/en/articles/8653619-editing-and-adjusting-exercises-created-by-learncube-s-ai-teacher-assistant.md): How to edit the exercises generated by LearnCube’s AI Teacher Assistant
- [AI Teacher Assistant in Homework](https://support.learncube.com/en/articles/8677197-ai-teacher-assistant-in-homework.md): How does the Learncube AI Teacher Assistant work in the Homework feature

## Lesson Materials & Content Library

- [What is LearnCube's Content Library?](https://support.learncube.com/en/articles/6867672-what-is-learncube-s-content-library.md): How does LearnCube's cloud-based lesson materials library work?
- [Accessing your Content Library admin section](https://support.learncube.com/en/articles/6922312-accessing-your-content-library-admin-section.md): How to access your Content Library admin section, where you can manage, upload, and share lesson materials and folders.
- [Managing folders in your Content Library](https://support.learncube.com/en/articles/6922283-managing-folders-in-your-content-library.md): How to create folders, add or edit properties, and give permission for teachers to access those lesson materials in class
- [Adding lesson materials to your Content Library](https://support.learncube.com/en/articles/6922304-adding-lesson-materials-to-your-content-library.md): How to add files to your content library.
- [Deleting lesson materials](https://support.learncube.com/en/articles/6922272-deleting-lesson-materials.md): How to delete lesson materials from your Content Library
- [Managing lesson materials in your Content Library](https://support.learncube.com/en/articles/6922290-managing-lesson-materials-in-your-content-library.md): How to manage files and edit file properties in your content library.
- [Sharing files & folders with students & teachers](https://support.learncube.com/en/articles/6922286-sharing-files-folders-with-students-teachers.md): How to share lesson materials with students and teachers through the Content Library
- [Naming files in my Content Library](https://support.learncube.com/en/articles/6922120-naming-files-in-my-content-library.md): How to name your lesson materials so that you can easily find them.
- [Finding lesson materials in your Content Library](https://support.learncube.com/en/articles/3432268-finding-lesson-materials-in-your-content-library.md): How to search for files in your content library and name files so they are easy to find in future.
- [Finding lesson materials in the Virtual Classroom](https://support.learncube.com/en/articles/6922116-finding-lesson-materials-in-the-virtual-classroom.md): How to quickly search for files and open documents in your classroom.
- [Using Google Docs in your Virtual Classroom](https://support.learncube.com/en/articles/3335342-using-google-docs-in-your-virtual-classroom.md): Add a Doc from Google Drive to your Content Library, so that you can edit the file live in class.
- [Sharing YouTube videos inside the Virtual Classroom](https://support.learncube.com/en/articles/3022862-sharing-youtube-videos-inside-the-virtual-classroom.md): How to add YouTube videos to your classroom, so you and your students can easily watch together.

## Standalone Virtual Classroom account

- [Getting started with LearnCube's Virtual Classroom](https://support.learncube.com/en/articles/2468332-getting-started-with-learncube-s-virtual-classroom.md): Get started with your standalone Virtual Classroom account. Update your profile, create a class, explore the classroom, and invite students
- [Brand the Virtual Classroom as your own](https://support.learncube.com/en/articles/2810657-brand-the-virtual-classroom-as-your-own.md): White-label with your logo, brand, colour or background
- [How to invite a student to a classroom](https://support.learncube.com/en/articles/2484283-how-to-invite-a-student-to-a-classroom.md): If you're using a standalone Virtual Classroom account, it's easy to get a link to share with your students to join your class.
- [What is the public link?](https://support.learncube.com/en/articles/2484276-what-is-the-public-link.md): With the standalone Virtual Classroom account, you have the option to send a link and invite a student to upcoming classes
- [What is the student experience?](https://support.learncube.com/en/articles/2468357-what-is-the-student-experience.md): How to invite students to your classes via the standalone Virtual Classroom account
- [How to update or change your public URL](https://support.learncube.com/en/articles/5518511-how-to-update-or-change-your-public-url.md): Changing your public URL on your Virtual Classroom account
- [My video and audio are not working](https://support.learncube.com/en/articles/5517773-my-video-and-audio-are-not-working.md): I don't have video or audio in my classes \(Virtual Classroom only\)
- [How to change the date or time of a scheduled class](https://support.learncube.com/en/articles/4666980-how-to-change-the-date-or-time-of-a-scheduled-class.md): It's really simple to change the date or the time of a class you've already scheduled in your Virtual Classroom account
- [Starting out with LearnCube + Calendly](https://support.learncube.com/en/articles/2527775-starting-out-with-learncube-calendly.md): Simple, professional scheduling of online classes
- [Using Paypal or Stripe as payment methods with Calendly on Learncube](https://support.learncube.com/en/articles/5344811-using-paypal-or-stripe-as-payment-methods-with-calendly-on-learncube.md): Learn how to integrate Stripe or PayPal with Calendly to accept payments from students when using a standalone Virtual Classroom account
- [My trial has expired...what's next?](https://support.learncube.com/en/articles/2484217-my-trial-has-expired-what-s-next.md): How to upgrade to a virtual classroom pro account
- [How to change your credit card information](https://support.learncube.com/en/articles/7934245-how-to-change-your-credit-card-information.md): Virtual Classroom subscribers: how to update your account
- [How to upgrade your trial or basic virtual classroom subscription](https://support.learncube.com/en/articles/2739709-how-to-upgrade-your-trial-or-basic-virtual-classroom-subscription.md): What can you do if your trial period is about to expire
- [How to cancel my Virtual Classroom or Whiteboard PRO subscription](https://support.learncube.com/en/articles/5502081-how-to-cancel-my-virtual-classroom-or-whiteboard-pro-subscription.md): If you need to cancel your subscription
- [What does a "Teacher" account mean?](https://support.learncube.com/en/articles/3346386-what-does-a-teacher-account-mean.md): Can I pay for one individual teacher account but have more than one teacher use this to teach? Sorry, the quick answer is no.
- [Managing Your Online School Subscription - Customer Portal Overview](https://support.learncube.com/en/articles/13831947-managing-your-online-school-subscription-customer-portal-overview.md): Online School monthly subscription management
- [How to Cancel or Renew Your Online School Subscription](https://support.learncube.com/en/articles/13831983-how-to-cancel-or-renew-your-online-school-subscription.md): Online School monthly subscription management
- [How to Download Invoices and Receipts](https://support.learncube.com/en/articles/13833019-how-to-download-invoices-and-receipts.md): For Online School customers with a monthly subscription
- [How to Update Your Billing Information](https://support.learncube.com/en/articles/13833246-how-to-update-your-billing-information.md): Online School monthly subscription management
- [How to Update Your Payment Method](https://support.learncube.com/en/articles/13833199-how-to-update-your-payment-method.md): Online School monthly subscription management
- [How do I change my login email address?](https://support.learncube.com/en/articles/5518290-how-do-i-change-my-login-email-address.md): Changing login email address on the Virtual Classroom
- [Cropping an image for your profile photo](https://support.learncube.com/en/articles/7052942-cropping-an-image-for-your-profile-photo.md): How to crop an image for the perfect profile photo
- [How to reset your password](https://support.learncube.com/en/articles/5518249-how-to-reset-your-password.md): Resetting your password on your Virtual Classroom Account
- [How do I change my password?](https://support.learncube.com/en/articles/5517822-how-do-i-change-my-password.md): Updating your password on your Virtual Classroom account
- [Reports for the 'standalone' classroom](https://support.learncube.com/en/articles/2963860-reports-for-the-standalone-classroom.md): How can I find my students attendance reports in my Virtual Classroom Subscription
- [How to delete my standalone Virtual Classroom account](https://support.learncube.com/en/articles/5501997-how-to-delete-my-standalone-virtual-classroom-account.md): Easy steps to delete your Virtual Classroom account.

## Online School platform

- [Effective Teacher Onboarding with LearnCube](https://support.learncube.com/en/articles/9707414-effective-teacher-onboarding-with-learncube.md): A Guide for School Coordinators
- [Overview of School Admin](https://support.learncube.com/en/articles/2468369-overview-of-school-admin.md)
- [What should I do first on the Online School?](https://support.learncube.com/en/articles/2468370-what-should-i-do-first-on-the-online-school.md): How to start as an administrator on LearnCube's Online School platform
- [Branding your online school | logo, colours, domain](https://support.learncube.com/en/articles/2468320-branding-your-online-school-logo-colours-domain.md)
- [Can I remove all references to LearnCube? \(white-label\)](https://support.learncube.com/en/articles/2468374-can-i-remove-all-references-to-learncube-white-label.md)
- [Using Reminders in the Online School](https://support.learncube.com/en/articles/4764830-using-reminders-in-the-online-school.md): Easily set reminder notifications about students and teachers events
- [Language or subject levels in the Online School](https://support.learncube.com/en/articles/4399176-language-or-subject-levels-in-the-online-school.md): Along with your language or subjects available in your Online School, you can add levels
- [Changing colours of online school](https://support.learncube.com/en/articles/2468420-changing-colours-of-online-school.md)
- [Getting Started with the Online School Premium](https://support.learncube.com/en/articles/6511539-getting-started-with-the-online-school-premium.md): What is the Online School Premium? What are the first steps to take for configuration and setup?
- [Getting Started for Online School Teachers](https://support.learncube.com/en/articles/8830203-getting-started-for-online-school-teachers.md): How to get started with your Online School teacher account. Update your profile, explore the classroom, and get ready to teach!
- [How LearnCube Handles Daylight Savings Time](https://support.learncube.com/en/articles/4560481-how-learncube-handles-daylight-savings-time.md): What happens when there's a change in DST or daylight savings time?
- [Can I offer a free class in my School?](https://support.learncube.com/en/articles/6153386-can-i-offer-a-free-class-in-my-school.md): How to offer a free class to your new or prospective students
- [How the student can request a class](https://support.learncube.com/en/articles/2468401-how-the-student-can-request-a-class.md)
- [Setting My Timezone](https://support.learncube.com/en/articles/2468358-setting-my-timezone.md): How to update the timezone on an Online School account
- [Student scheduling flow when assigned a teacher \(Online School only\)](https://support.learncube.com/en/articles/2468348-student-scheduling-flow-when-assigned-a-teacher-online-school-only.md): Student experience for assigned teacher booking flow
- [Assigning a student a particular teacher](https://support.learncube.com/en/articles/2468361-assigning-a-student-a-particular-teacher.md)
- [Student self-scheduling flow \(Online School only\)](https://support.learncube.com/en/articles/3053569-student-self-scheduling-flow-online-school-only.md): Student experience for self-booking a class from a list of teachers
- [Adding a new Teacher or Administrator](https://support.learncube.com/en/articles/2468405-adding-a-new-teacher-or-administrator.md): How to add new members to the team and edit existing ones \(OS Pro only feature\)
- [What does a user with 'Staff' and 'Teacher' permissions see?](https://support.learncube.com/en/articles/2468393-what-does-a-user-with-staff-and-teacher-permissions-see.md)
- [Teacher Limited \(role capabilities\)](https://support.learncube.com/en/articles/2468389-teacher-limited-role-capabilities.md): How does the "Teacher Limited" role work? \(OS Pro only feature\)
- [Managing staff role permissions](https://support.learncube.com/en/articles/2468368-managing-staff-role-permissions.md): What are the different roles in the Online School? \(OS Premium only feature\)
- [Virtual classroom: What the student sees](https://support.learncube.com/en/articles/2468380-virtual-classroom-what-the-student-sees.md)
- [Example of student experience via Online School](https://support.learncube.com/en/articles/3042121-example-of-student-experience-via-online-school.md): Student experience as logged-in student via the Online School
- [How to use the teacher Dashboard to manage online classes](https://support.learncube.com/en/articles/2468384-how-to-use-the-teacher-dashboard-to-manage-online-classes.md)
- [How to update your Teacher profile](https://support.learncube.com/en/articles/6254010-how-to-update-your-teacher-profile.md): Teachers can update their profile image and about section.
- [Overview of how to teach through LearnCube software](https://support.learncube.com/en/articles/2468382-overview-of-how-to-teach-through-learncube-software.md)
- [Entering a virtual classroom](https://support.learncube.com/en/articles/2468386-entering-a-virtual-classroom.md): How to enter a class as a teacher or admin via the LearnCube Online School
- [Sending internal messages in LearnCube's Online School](https://support.learncube.com/en/articles/6922110-sending-internal-messages-in-learncube-s-online-school.md): How to send messages to students and teachers in your Online School account.
- [Notification Emails](https://support.learncube.com/en/articles/7863784-notification-emails.md): When does a user get notification emails from my Online School platform
- [Adding a student](https://support.learncube.com/en/articles/2468377-adding-a-student.md): How to add your first student using the Online School Premium
- [Sign Up Flow for Students - Online School only](https://support.learncube.com/en/articles/2468390-sign-up-flow-for-students-online-school-only.md): Which sign up flow is best for your business? Will your administrator sign up the student or will your students self-sign up themselves?
- [Edit a student profile](https://support.learncube.com/en/articles/2468364-edit-a-student-profile.md)
- [Managing credits for student accounts](https://support.learncube.com/en/articles/2468410-managing-credits-for-student-accounts.md): How to add, refund or manually edit credit count for Online School student acounts
- [Importing data](https://support.learncube.com/en/articles/2468396-importing-data.md)
- [How to manage students' information](https://support.learncube.com/en/articles/2468371-how-to-manage-students-information.md): What you can manage on the students' profiles
- [What if a parent has two children/students but only one email?](https://support.learncube.com/en/articles/3428796-what-if-a-parent-has-two-children-students-but-only-one-email.md): For the Online School only.
- [Teacher: I'm stuck and logged in as the wrong user](https://support.learncube.com/en/articles/2468346-teacher-i-m-stuck-and-logged-in-as-the-wrong-user.md): What to do if you've been switching between two accounts and not able to log into the right account.
- [What do the fields in the student account section mean?](https://support.learncube.com/en/articles/8034998-what-do-the-fields-in-the-student-account-section-mean.md): An explanation of the account section on the student's profile page. The section contains information relating to the students credit usage
- [How to Use Tags for Organising and Categorising Students](https://support.learncube.com/en/articles/8460721-how-to-use-tags-for-organising-and-categorising-students.md): How to create, add and track students using tags in your Online School
- [Adding notes to a student account](https://support.learncube.com/en/articles/8702965-adding-notes-to-a-student-account.md): How to add academic or other notes to a student account for your teachers' reference
- [LearnCube's Payment Gateway - pricing page](https://support.learncube.com/en/articles/3619184-learncube-s-payment-gateway-pricing-page.md): This feature is only available through our Online School solution
- [Taking payments from students](https://support.learncube.com/en/articles/2468425-taking-payments-from-students.md): This feature is only available through our Online School solution
- [Setting up plans in Stripe](https://support.learncube.com/en/articles/2468404-setting-up-plans-in-stripe.md): LearnCube's payment gateway allows Online Schools to set up recurring subscriptions for students
- [Adding the webhook to your Stripe account](https://support.learncube.com/en/articles/4703334-adding-the-webhook-to-your-stripe-account.md): Using Stripe with the Online School payment gateway means you'll need to add a webhook to your Stripe settings
- [How to check online payments](https://support.learncube.com/en/articles/2468398-how-to-check-online-payments.md)
- [Stripe and Paypal recurring payment reports](https://support.learncube.com/en/articles/2468421-stripe-and-paypal-recurring-payment-reports.md): Seeing if a student has paid
- [Adding content or lesson materials \(for Online School only\)](https://support.learncube.com/en/articles/2468367-adding-content-or-lesson-materials-for-online-school-only.md): How to share a central library of class content with all teachers
- [Online Schools: What is the Sample Premium Content Folder?](https://support.learncube.com/en/articles/8002735-online-schools-what-is-the-sample-premium-content-folder.md): ESL, EFL and SSL premium materials offered by Learncube
- [Create a single class](https://support.learncube.com/en/articles/2468366-create-a-single-class.md): Scheduling your first class using the Online School
- [Legacy: How to create a recurring class schedule \(Online School only\)](https://support.learncube.com/en/articles/2468379-legacy-how-to-create-a-recurring-class-schedule-online-school-only.md)
- [Reviewing student and teacher attendance](https://support.learncube.com/en/articles/2468427-reviewing-student-and-teacher-attendance.md): It's easy to get attendance information through your Online School
- [How an admin can spot the difference between class types](https://support.learncube.com/en/articles/2468392-how-an-admin-can-spot-the-difference-between-class-types.md): It's easy to keep track of classes through the Online School dashboard
- [Syncing your classes to your calendar](https://support.learncube.com/en/articles/5240796-syncing-your-classes-to-your-calendar.md): If you use an external Calendar app on your computer or phone, adding your classes to your calendar allows you to keep up-to-date.
- [Student ratings for classes](https://support.learncube.com/en/articles/2468402-student-ratings-for-classes.md): Gaining student feedback on the teacher and classroom
- [Checking student attendance](https://support.learncube.com/en/articles/2468406-checking-student-attendance.md): Easily see whether a student has attended their class
- [Downloading class reports in the Online School](https://support.learncube.com/en/articles/3115167-downloading-class-reports-in-the-online-school.md): Create information reports to monitor attendance
- [Automatic Class Reminder Emails](https://support.learncube.com/en/articles/2468424-automatic-class-reminder-emails.md): Email notifications and reminders for classes in the Online School
- [Using the Demo Classroom feature](https://support.learncube.com/en/articles/3032018-using-the-demo-classroom-feature.md): What is the demo classroom in the Online School
- [Class cancellations in Online School](https://support.learncube.com/en/articles/3107440-class-cancellations-in-online-school.md): How does the Online School handle student or teacher cancellations
- [Company Add-on](https://support.learncube.com/en/articles/2468412-company-add-on.md): How to segment your database of students and add extra branding options.
- [Holding classes for large groups of 8 or more](https://support.learncube.com/en/articles/4234449-holding-classes-for-large-groups-of-8-or-more.md): What is Webinar Mode? The LearnCube Virtual Classroom can hold up to 15 participants.
- [Recording classes in the Online School](https://support.learncube.com/en/articles/4640200-recording-classes-in-the-online-school.md): LearnCube offers a recording feature where classes can be recorded in the Online School platform
- [LearnCube's Interactive Homework Feature](https://support.learncube.com/en/articles/4167969-learncube-s-interactive-homework-feature.md): How to use the Homework feature to assign exercises outside of class.
- [LearnCube's Breakout Rooms Feature](https://support.learncube.com/en/articles/4149866-learncube-s-breakout-rooms-feature.md): How to teach a virtual classroom using the Breakout Room in LearnCube. Online School only feature.
- [New Insights Dashboard Overview](https://support.learncube.com/en/articles/9037808-new-insights-dashboard-overview.md): How to make the most of LearnCube's new Online School Insights feature
- [Edit Class Status Feature](https://support.learncube.com/en/articles/9357358-edit-class-status-feature.md): How to manually edit the class status and refund credits if necessary via the Online School
- [Top 6 Reports Every Language School Administrator Needs](https://support.learncube.com/en/articles/9687481-top-6-reports-every-language-school-administrator-needs.md): Using LearnCube Insights to transform teacher class quality

## Premium teaching content

- [How to Work with Learncube Assessment Documents for Language Classes](https://support.learncube.com/en/articles/8117817-how-to-work-with-learncube-assessment-documents-for-language-classes.md): How to Effectively Approach Assessment in Language Classes with Learncube Documents
- [Premium Spanish Content Explained](https://support.learncube.com/en/articles/7890977-premium-spanish-content-explained.md): How LearnCube's Spanish Curriculum Structure is designed
- [How to access LearnCube ESL Premium content](https://support.learncube.com/en/articles/3795244-how-to-access-learncube-esl-premium-content.md): Looking for the PRO ESL content, here's how to find it.
- [LearnCube ESL Premium Content Explained](https://support.learncube.com/en/articles/5167306-learncube-esl-premium-content-explained.md): Learn the why, how, what, who and more behind LearnCube's ESL teaching materials.
- [Premium French Content Explained](https://support.learncube.com/en/articles/5921122-premium-french-content-explained.md): How LearnCube's French Curriculum Structure is designed

## API integrations

- [FAQ for the LearnCube Virtual Classroom API](https://support.learncube.com/en/articles/2468323-faq-for-the-learncube-virtual-classroom-api.md): The LearnCube Virtual Classroom API: quality video/audio + chat + whiteboard + library + data/insights.
- [FAQ on Whiteboard-only API](https://support.learncube.com/en/articles/4532483-faq-on-whiteboard-only-api.md)
- [Recording classes via the API](https://support.learncube.com/en/articles/5551547-recording-classes-via-the-api.md): This describes how LearnCube records classes for customers using the LearnCube Virtual Classroom API.
- [LearnCube repo's on Github](https://support.learncube.com/en/articles/4991735-learncube-repo-s-on-github.md): Looking for some help with your API integration? Check out repo's available on Github.
- [Integrate the LearnCube virtual classroom](https://support.learncube.com/en/articles/3584029-integrate-the-learncube-virtual-classroom.md): How to integrate LearnCube's virtual classroom into your website
- [I'm not a programmer but want to integrate LearnCube](https://support.learncube.com/en/articles/3592324-i-m-not-a-programmer-but-want-to-integrate-learncube.md): Various options and information on LearnCube integration
- [The typical learner journey using the LearnCube virtual classroom API](https://support.learncube.com/en/articles/2894323-the-typical-learner-journey-using-the-learncube-virtual-classroom-api.md): How the API can be applied
- [What is the virtual classroom \(API\) experience for the student?](https://support.learncube.com/en/articles/2468324-what-is-the-virtual-classroom-api-experience-for-the-student.md): Using our API and looking for information on what the LearnCube classroom looks like from the student perspective?
- [How to access the LearnCube API docs \(for developers\)](https://support.learncube.com/en/articles/2826944-how-to-access-the-learncube-api-docs-for-developers.md): Looking for the API docs and more information on how simple it is for your development team to integrate our virtual classroom API?
- [Content Hub Add-on](https://support.learncube.com/en/articles/8881915-content-hub-add-on.md): How to centrally manage your lesson materials via our API
- [How much does the Virtual Classroom API cost?](https://support.learncube.com/en/articles/3824404-how-much-does-the-virtual-classroom-api-cost.md): More details on entry-level pricing for the Virtual Classroom API
- [Whiteboard-only API Pricing \(for Agora customers\)](https://support.learncube.com/en/articles/4533140-whiteboard-only-api-pricing-for-agora-customers.md): This pricing aligns with Agora subscriber minutes

## LearnCube Community

- [LearnCube University for Educators](https://support.learncube.com/en/articles/4146027-learncube-university-for-educators.md): This resource is made for language teachers and tutors interested in upskilling & learning to teach more effectively online
- [Getting started with B2B online teaching](https://support.learncube.com/en/articles/4097891-getting-started-with-b2b-online-teaching.md): Best practice for online corporate language education companies
- [LearnCube Upcoming Events](https://support.learncube.com/en/articles/4127011-learncube-upcoming-events.md): Don't miss out on these LearnCube hosted webinars and industry summits.
- ['Get More Students' Podcast](https://support.learncube.com/en/articles/5330568-get-more-students-podcast.md): Online marketing for language & tutoring owners.
- [The Language Leaders Podcast](https://support.learncube.com/en/articles/8487664-the-language-leaders-podcast.md): We share ideas, insights and inspiration from the best leaders in language education across the world.
- [How to create a free school website](https://support.learncube.com/en/articles/5850830-how-to-create-a-free-school-website.md): Add your Online School domain link on these free/inexpensive sites
- [Video tutorials for teachers](https://support.learncube.com/en/articles/3841328-video-tutorials-for-teachers.md): Do you want to learn how to make the most of your classroom?
- [LearnCube University for Business Leaders](https://support.learncube.com/en/articles/4145897-learncube-university-for-business-leaders.md): This resource is made for business owners, managers and directors of language and tutoring companies.
- [Can I translate LearnCube into my native language?](https://support.learncube.com/en/articles/2468365-can-i-translate-learncube-into-my-native-language.md)
- [Translators: How to complete translation of the platform into a different language](https://support.learncube.com/en/articles/2468375-translators-how-to-complete-translation-of-the-platform-into-a-different-language.md): Contributing to LearnCube translations

## LearnCube for students

- [Student guide to LearnCube virtual classroom](https://support.learncube.com/en/articles/2824077-student-guide-to-learncube-virtual-classroom.md): What students can expect in the LearnCube virtual classroom

## New Scheduling & Enrollment Tools

- [What is in My Upcoming Classes Dashboard?](https://support.learncube.com/en/articles/11594337-what-is-in-my-upcoming-classes-dashboard.md): What are the benefits and features of the new Upcoming Classes view
- [How to Create a Class](https://support.learncube.com/en/articles/11594437-how-to-create-a-class.md): Creating classes in the Online School
- [How to Create a Course](https://support.learncube.com/en/articles/11648905-how-to-create-a-course.md): Creating Courses in the Online School scheduling dashboard
- [How To Edit Courses and Classes](https://support.learncube.com/en/articles/12538907-how-to-edit-courses-and-classes.md): Making changes to courses ad classes after creation
- [How to Reschedule Classes or Courses](https://support.learncube.com/en/articles/11731858-how-to-reschedule-classes-or-courses.md): How to easily reschedule classes and courses using the New Scheduling
- [How To Enrol Students in Classes or Courses](https://support.learncube.com/en/articles/12539069-how-to-enrol-students-in-classes-or-courses.md): Managing student enrolment, enrolling and unenrolling students
- [I Can't Find A Student To Enrol](https://support.learncube.com/en/articles/12538676-i-can-t-find-a-student-to-enrol.md): What to do if my student doesn't show up in class or course creation
- [How to Reassign Class Teachers](https://support.learncube.com/en/articles/12539019-how-to-reassign-class-teachers.md): Assigning a new teacher to a class or course
- [New: Create and use Categories and Course types](https://support.learncube.com/en/articles/11594542-new-create-and-use-categories-and-course-types.md): How to benefit from Learncube's Class Categories and Course types to improve scheduling organization
- [How to Use the New Filters in Scheduling and Upcoming Classes](https://support.learncube.com/en/articles/11661942-how-to-use-the-new-filters-in-scheduling-and-upcoming-classes.md): Streamline class creation and management with new filters for last login, timezone preview, and upcoming class ranges
- [Viewing and Managing Classes After They End](https://support.learncube.com/en/articles/12003305-viewing-and-managing-classes-after-they-end.md): Where to find same day access to manage class summaries, homework, and reviews
- [How to Add a Class Summary](https://support.learncube.com/en/articles/12044789-how-to-add-a-class-summary.md): Steps for adding, editing, and managing summaries in the new Scheduling UI
- [Introducing the New Scheduling Panel](https://support.learncube.com/en/articles/11594374-introducing-the-new-scheduling-panel.md): Manage classes, courses, teachers, and student enrollments more efficiently and all in one place