Skip to main content
All CollectionsFAQ'sUnderstanding LearnCube's products
Data Protection and Security Information
Data Protection and Security Information

Information on LearnCube's privacy, data protection and security policies

Alexander Asher avatar
Written by Alexander Asher
Updated over a week ago

Description of application or service:

LearnCube provides an all-in-one platform for education companies delivering live online classes.

Service Hosting and tools:

LearnCube’s service is hosted and run in the cloud. Data centres / countries / geographies where LearnCube is deployed are in the European Union for Data Privacy (GDPR) reasons.

Information Security Policies and Procedures are:

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. We ensure that all data passed between the web server and browsers remain private and integral. All passwords are encrypted with a PBKDF2 algorithm with a SHA256 hash, a password stretching mechanism recommended by NIST. In the case of a data breach, both the Data Controller and ICO are to be notified within 72 hours. All Personal Data related to a customer can be deleted within 30 days upon request. Upon request, Personal Data can be provided to customers for export in a “common” CSV file format.

Certifications

In terms of IT operational, security, privacy-related standards, certifications and/or regulations, we comply with GDPR.

Privacy

We do not seek a right to use or own customer derived data for your own purposes.

Our Privacy Notice/ Privacy Policy is externally available on learncube.com/privacy-policy.html.

More comprehensive detail on LearnCube's data protection and security information is available on request.

Did this answer your question?