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Data Protection and Security Information

Information on LearnCube's privacy, data protection and security policies

Alexander Asher avatar
Written by Alexander Asher
Updated over 3 years ago

Description of application or service:

LearnCube provides an all-in-one platform for education companies delivering live online classes.

Service Hosting and tools:

LearnCube’s service is hosted and run in the cloud. Data centres / countries / geographies where LearnCube is deployed are in the European Union for Data Privacy (GDPR) reasons.

Information Security Policies and Procedures are:

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. We ensure that all data passed between the web server and browsers remain private and integral. All passwords are encrypted with a PBKDF2 algorithm with a SHA256 hash, a password stretching mechanism recommended by NIST. In the case of a data breach, both the Data Controller and ICO are to be notified within 72 hours. All Personal Data related to a customer can be deleted within 30 days upon request. Upon request, Personal Data can be provided to customers for export in a “common” CSV file format.

Certifications

In terms of IT operational, security, privacy-related standards, certifications and/or regulations, we comply with GDPR.

Privacy

We do not seek a right to use or own customer derived data for your own purposes.

Our Privacy Notice/ Privacy Policy is externally available on learncube.com/privacy-policy.html.

More comprehensive detail on LearnCube's data protection and security information is available on request.

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