If your video stream isn't showing video from your webcam, there's a chance you haven't given permission for LearnCube to access it.

Solution: Allow your camera

Test your equipment by going to https://app.learncube.com/troubleshooter. You'll get to the webcam tests, remember to select "Remember this decision" (so that you don't have to approve it every time you enter a classroom) and click on "Allow".

When entering a class, click on the site information tab and you'll see the permissions you've given to LearnCube to access Firefox:

If you're ever entering a class and you see a prompt to allow the camera, please make sure you click Allow to start it.

Now you should be all set. Enjoy your class!

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