We want you to have the best experience in our virtual classroom so we've developed this 30-second test to ensure you're ready for your class.

You'll find the link on the platform: e.g. [school-url.com]/troubleshooter/ or just click on this link.

This will check your:

  1. Web browser - We encourage Chrome in general but only Safari 13+ will work on iOS devices like iPhone and iPad

  2. Webcam so people can see you

  3. Microphone so people can hear you

  4. Internet speed because a slow connection could compromise video, audio or document sharing

Please do this well ahead of your class. We don't want you to panic and miss your class.

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