We want you to have the best experience in our virtual classroom so we've developed this 30 second test to ensure you're ready for your class.

You'll find the link on the platform: e.g. [school-url.com]/troubleshooter/

or just click on this link.

This will check your:

  1. Web browser - We encourage Chrome in general but only Safari 13+ will work on iOS devices like iPhone and iPad
  2. Webcam so people can see you
  3. Microphone so people can hear you
  4. Internet speed because a slow connection could compromise video, audio or document sharing

Please do this well ahead of your class. We don't want you to panic and miss your class.

Did this answer your question?