Firewall Test:

Sometimes companies, universities and schools have a firewall for an extra layer of security.

The problem for us is that it impacts our virtual classroom if we're not free to stream live video/audio to users inside the firewall.

You can click here to conduct a quick firewall test here

If you see any of the tests fail, you'll need to ask the IT manager to allow our service. Email [email protected] and we'll provide the information you need.

Internet Speed:

If you're still trying to see why you might be experiencing issues with the virtual classroom and have tried the troubleshooter, try this internet speed test here.

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