Don't worry, we'll get this sorted in no time.

The most common causes is that you've accidentally:

  • Missed the notification asking if you'd 'Allow' the web browser to access your microphone; or

  • You haven't selected the right microphone if you have multiple options (for example, you often use a headset)

Find out how to:

The less common causes are:

  1. Your browser is a little confused...Try quitting the browser, reopening and re-entering the class (click here for how)

  2. Firewall is preventing live video...Click here for resolution

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