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How to Update Your Billing Information

Online School monthly subscription management

Written by Natalia Kozak
Updated over a week ago

What is Billing Information?

Your billing information includes the contact and address details that appear on your invoices and receipts. Keeping this information current ensures accurate records for accounting and tax purposes.

What You Can Update

Through the Customer Portal, you can modify:

  • Company/Organization Name - Business name for invoices

  • Billing Address - Street address, city, state/province, postal code

  • Country - Your billing country

  • Tax ID/VAT Number - For businesses requiring tax identification

  • Contact Name - Person responsible for billing

Steps to Update Billing Information

1. Log In to the Customer Portal
Visit: https://billing.stripe.com/p/login/4gM6oG8899dx8WS30DcbC00

2. Verify Your Identity
Enter your current billing email and click the login link sent to your inbox.

3. Navigate to Billing Information
Look for "Billing Information" section.

4. Click "Edit"
Select the option to modify your billing details.

5. Make Your Changes
Update any information that needs to be changed:

  • Correct company name spelling

  • Update address if you've moved

  • Add or update tax ID

  • Change billing contact details

6. Save Your Changes
Click "Save" to confirm your modifications.

7. Verify Updates
Check that your changes appear correctly in the portal.

Important Notes About Changes

When Changes Take Effect:

  • Updates apply immediately to your account

  • Future invoices will reflect new information

  • Previous invoices retain original information

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