When enrolling students, you will see two tabs:
Available – showing students who have sufficient credits and would not be double-booked for your chosen classes.
All – showing all students.
To improve loading times, particularly for schools with a very large number of students, we limit the users listed here to those who have logged in recently.
By default, this is set to the past 90 days.
However, this means that if you have a returning student from months or years ago, they might not appear in the list.
The solution is very simple:
On the right-hand side of the Scheduling Dashboard, you will see a Settings button.
Here you can click on Active Users Last Login, and select one of the quick presets, or choose an earlier time from the calendar:
Now your student(s) should appear on the list.
Pro Tip: The double back arrow allows you to quickly move back one full year.